Services & Coverage
Elite offers different plans to meet our customers needs. Pricing depends on the location of your district, your needs, and the number of users you need. For more information and pricing, Contact Us or email bill@eccsnm.com.
Elite Ticket
A discounted, pay-as-you-go service with network management and planning available. Accessed through an online ticket management system.
Included Services:
Network Equipment: Firewall, Switching, Access Points, Cabling
System Administration: Servers, G Suite, Office 365, Active Directory, Anti-Virus, Disaster Recovery
Peripheral Management: Endpoints, Printers, Security Devices (Doors, Cameras)
Elite Advantage
Basic managed services with customer support available from 7:00 AM to 7:00 PM, six days a week. Full support available for additional fees.
Included Services:
Network Equipment: Same service levels as Elite Ticket, included
System Administration: Same service levels as Elite Ticket, included
Peripheral Management: Pay-as-you-go
Elite Complete
Full-service managed IT with 24/7 tech support and no out-of-pocket expenses. We assist with E-rate funding and integrate IT into your budgetary planning.
Included Services:
Network Equipment: Included
System Administration: Included
Peripheral Management: Included
E-rate and Planning Services: Available as needed
Elite Concierge
We handle 100% of your IT needs with our expert, uniquely qualified team.
Included Services:
Network Equipment: Included
System Administration: Included
Peripheral Management: Included
E-rate and Planning Services: Included